Product Description
Caster Collar
Frequently Asked Questions
Q: What is the BI 12589390 caster collar?
A: The BI 12589390 is an OEM caster collar component for Bishamon manual pallet jacks. The caster collar is a cylindrical spacer or bearing sleeve that positions and supports caster wheel assemblies on the equipment frame, maintaining proper wheel alignment and bearing function.
Q: What is the purpose of the caster collar on a pallet jack?
A: The caster collar maintains the lateral spacing and alignment of caster wheels on the pallet jack base. Proper collar positioning ensures even weight distribution across wheels, smooth steering, and prevents binding or accelerated wheel wear from misalignment.
Q: How do I know if the caster collar needs replacement?
A: Signs of collar wear or failure include uneven caster wheel wear, difficulty steering, wheels rubbing the frame, or loose wheel movement. If the collar is bent, cracked, or worn, replace it to restore proper caster alignment and wheel function.
Q: Is the BI 12589390 caster collar a common wear item?
A: The caster collar is not typically a high-wear item if casters are functioning properly. However, in environments with rough floors, impacts, or heavy use, collars can experience wear or damage. Periodic inspection during caster maintenance is recommended.