Product Description
Frequently Asked Questions
Q: How does the CR 115374-4 differ from CR 115374-2 if both are fixed-angle assemblies?
A: Both CR 115374-4 and CR 115374-2 are fixed-angle caster assemblies without torsion bar. The part number variance typically indicates different equipment series, mounting configuration, or wheel type compatibility. Verify your equipment serial range to ensure correct part selection before ordering.
Q: What Crown, Toyota, and Raymond models is the CR 115374-4 compatible with?
A: The CR 115374-4 is designed for specific Crown electric lift truck models and has cross-compatibility with equivalent Toyota and Raymond platforms. Confirm your equipment brand, model number, and serial range with us to verify fitment. Do not assume compatibility across different manufacturers.
Q: Is the CR 115374-4 rated for equal load in all directions?
A: Caster assemblies are typically rated for axial (forward/back), lateral (side to side), and vertical load. Load rating varies by direction and assembly design. Check your lift truck specification sheet or contact us with your model number to confirm directional load limits for the CR 115374-4.
Q: What wheel material and durability should I expect from the CR 115374-4?
A: Wheel material depends on the specific assembly variant. Polyurethane wheels provide good traction and durability on concrete and other hard surfaces; rubber wheels offer shock absorption. Verify wheel type and material from your product documentation. Wheel life typically ranges from 2 to 4 years depending on usage hours and floor conditions.
Q: What symptoms indicate the CR 115374-4 assembly requires replacement?
A: Replace the assembly if wheels are severely worn or flat-spotted, the housing is cracked or bent, steering response is sluggish or unresponsive, there is lateral play in the assembly that cannot be adjusted, or you observe metal-to-metal grinding sounds during operation. These indicate structural damage or bearing failure.