Product Description
Swivel Ball Link
Frequently Asked Questions
Q: What is a swivel ball link and what does it do?
A: The CR 120163 swivel ball link is a spherical joint that connects rigid components while allowing angular movement and rotation. It maintains load transfer between the mast and frame or between arm segments while accommodating the natural wear and flex of the lift mechanism.
Q: Which Crown pallet jack models use the CR 120163 swivel ball link?
A: The CR 120163 is used in Crown electric pallet jack assemblies. Confirm your exact model number and series before ordering. Ball link specifications vary across product lines and lift heights, so verify compatibility with your equipment documentation.
Q: What material is the swivel ball link made from?
A: The CR 120163 swivel ball link is constructed from hardened steel with precision bearing surfaces. The ball and socket are designed to minimize friction and wear during thousands of lift cycles while maintaining structural integrity under full load conditions.
Q: What is the load rating of this ball link?
A: The CR 120163 ball link is rated to handle the full load capacity of Crown Wave pallet jacks. Exact load ratings and specifications are available in the product documentation. Using an undersized or incompatible ball link will cause premature wear, slop, and mast instability.
Q: How do I know if the swivel ball link needs replacement?
A: Replace the CR 120163 if the ball link exhibits excessive play, rattling, or loose connection between components. Also replace if you observe rust, corrosion, or visible damage to the ball or socket surfaces. Worn ball links cause mast wobble, uneven load distribution, and reduced equipment stability.