Product Description
ENCODER
Frequently Asked Questions
Q: What is the CR 117495-001 encoder?
A: The CR 117495-001 is an encoder component for Crown electric lift truck systems. Encoders read positional data and transmit feedback to the controller for accurate load handling and height measurement.
Q: Which Crown equipment models use the CR 117495-001?
A: The CR 117495-001 encoder is manufactured by Crown for their electric stacker and pallet jack line. Verify your specific equipment model before ordering. Cross-check against the alternative encoder SKU CR 117495-1 to ensure correct fitment.
Q: What is the difference between CR 117495-001 and CR 117495-1?
A: Both CR 117495-001 and CR 117495-1 are Crown encoder parts. The suffix designation may indicate different firmware or calibration settings. Do not assume interchangeability. Confirm your equipment serial range and model before substituting between these parts.
Q: What symptoms indicate encoder failure?
A: Encoder failure typically shows as erratic height readings, controller errors related to position sensing, or the stacker refusing to lift or lower. You may see fault codes on the diagnostic display. A failed encoder prevents the system from knowing load position and must be replaced.
Q: Can the CR 117495-001 be used on equipment from other manufacturers?
A: The CR 117495-001 is a Crown OEM encoder. It is not compatible with Toyota, Raymond, Yale, or other brands. Encoder fitment is model and controller-specific. Using an incompatible encoder will cause system malfunction.