Product Description
ENCODER
Frequently Asked Questions
Q: What does the CR 117495-1 encoder do in a Crown electric stacker?
A: The CR 117495-1 is an encoder that provides position feedback to the lift truck controller. It measures the height or extension of the mast and load and sends this data to the control system for accurate load handling and safety functions.
Q: How does the CR 117495-1 differ from the CR 117495-001?
A: Both parts are Crown encoders with different suffix designations. The suffix may reflect calibration versions, firmware releases, or specific model applications. Do not assume these are interchangeable without confirming your equipment specifications and serial range.
Q: What are common failure signs for the CR 117495-1 encoder?
A: Encoder failure presents as intermittent or incorrect height readings, controller fault codes, sporadic lift or lower response, or complete loss of height sensing. Once failed, the encoder cannot transmit position data and must be replaced to restore normal operation.
Q: Is the CR 117495-1 available as an OEM part or only as aftermarket?
A: The CR 117495-1 is an OEM Crown encoder component. It is the original manufacturer part with Crown specifications and quality control standards.
Q: Can the CR 117495-1 be retrofitted to older Crown stackers?
A: The CR 117495-1 is designed for specific Crown models within the stacker line. Encoder retrofitting requires controller compatibility and mechanical mounting verification. Confirm your equipment serial number and model year before attempting any substitution or upgrade.
Q: What happens if the CR 117495-1 becomes contaminated or damaged?
A: Encoder contamination or physical damage will degrade or eliminate position signal output. The controller will lose feedback and may trigger safety shutdowns. A damaged encoder cannot be repaired and must be replaced with an identical OEM part.