GW L22

Frequently Asked Questions

Q: What is the GW L22 and where is it used on a manual pallet jack?
A: The GW L22 is a left or right polyurethane load wheel assembly specifically designed for manual pallet jack tip wheel installations. It features a 2.75-inch diameter wheel, 3.75-inch width, molded polyurethane tread, and a formed steel bracket with powder coat finish. The GW L22 provides floor-safe operation with low rolling resistance. It is commonly used as the front or rear tip wheels on standard manual pallet jack frames using OEM pattern GW L22 assemblies.

Q: How does the GW L22 differ from load rollers like the GW L20?
A: The GW L22 is a tip wheel assembly designed for directional steering and load positioning, whereas load rollers like the GW L20 support the load beneath the platform. The GW L22 has a formed steel bracket for jack frame mounting and a smaller diameter (2.75 inches) suitable for tip applications. Load rollers have a hub-only design for platform support and are larger in diameter. Do not use a GW L22 as a load roller or vice versa; each assembly is engineered for its specific location and function.

Q: What is the formed steel bracket on the GW L22 and can it be straightened if bent?
A: The formed steel bracket is a stamped and powder-coated component that mounts the polyurethane wheel to the jack frame and provides clearance during steering and tilt operations. If the bracket becomes bent or twisted, it can affect wheel alignment and steering response. Minor bends may be carefully straightened using a bench vise and rubber mallet without removing the wheel, but significant damage requires replacing the entire GW L22 assembly. A damaged bracket reduces maneuverability and can cause uneven tire wear.

Q: What are the failure symptoms that indicate a GW L22 needs replacement?
A: Replace the GW L22 if the polyurethane tread is cracked, flattened, or separating from the steel hub. If the wheel does not rotate freely or makes squeaking or grinding noise, the bearing or hub may be damaged. If the jack does not steer smoothly or drifts to one side, check if the tip wheels are worn or misaligned. Visible rust on the steel bracket or loss of the powder coating indicates corrosion that can weaken the assembly. Wheels that are visibly loose or wobbly should be replaced immediately for safety.

Q: How is the GW L22 installed on a manual pallet jack?
A: Access the front or rear tip wheel by removing any protective covers and the fastening bolts that secure the GW L22 bracket to the jack frame. Slide out the old assembly and inspect the mounting points for damage or bent fastener holes. Install the new GW L22 with the bracket properly oriented for left or right direction, aligning the bolt holes with the frame. Use the same fastener type (typically grade bolts) and tighten firmly. Verify the wheel spins freely and is aligned vertically. Check steering function before operating the jack.

Q: Does the GW L22 require regular maintenance?
A: Inspect the GW L22 monthly for wear on the polyurethane tread and corrosion on the powder-coated bracket. Clean the wheel with a damp cloth to remove dirt and debris. The sealed bearing requires no lubrication. In wet or outdoor environments, dry the bracket after exposure to prevent rust. Do not apply lubricant to the tread, which reduces steering grip. The GW L22 typically lasts 18-30 months depending on frequency of jack use and environmental conditions. Replace if tread wear is visible or steering performance degrades.