Product Description
Load Roller Axle
Frequently Asked Questions
Q: What is the difference between a load roller axle and a load wheel axle?
A: A load roller axle supports rubber or urethane roller assemblies that guide the pallet fork during operation. A load wheel axle supports wheels that roll beneath the load. The GW 214 is a load roller axle and mounts rollers, not wheels. Do not interchange these parts, as they have different load requirements and bearing specifications.
Q: How do I install the GW 214 load roller axle?
A: Secure the axle in the roller mounting bracket using the bolt holes or press fit, depending on your jack design. Slide the roller assembly onto the axle first, then seat the axle fully into the bracket. Tighten all fasteners and verify the roller spins freely without drag. If the roller binds, the axle may be bent and requires replacement.
Q: What symptoms indicate the GW 214 axle needs replacement?
A: Symptoms include grinding or squealing from the roller area, visible scoring or pitting on the axle shaft, rollers that do not spin, or fork misalignment that does not correct when the axle is reinstalled. Bent or fractured axles cannot be straightened and must be replaced.
Q: Are there bearing and seal maintenance steps for the GW 214?
A: Yes. Inspect bearings every 500 hours of use or quarterly if usage is light. Wipe away dirt from bearing surfaces and apply machine oil. Replace worn or cracked seals to prevent bearing contamination. If bearings feel rough when rotated by hand or show play, they must be replaced.
Q: Can the GW 214 be used as a replacement in any pallet jack model?
A: No. The GW 214 must match the bore diameter, length, and mounting bracket design of your jack. Load roller axles vary by manufacturer and model. Always verify the OEM part number and physical dimensions before ordering to ensure fitment.