Product Description
Load Wheel Assembly
Frequently Asked Questions
Q: What is included in the SU 2350-A load wheel assembly?
A: The SU 2350-A is a complete pre-assembled load wheel unit. It typically includes the elastomer tire, metal hub, sealed or grease-packed bearing, inner and outer races, and axle retainer clip. Some kits include the axle nut and lock washer. Verify the bill of materials on your invoice to confirm all components are present before installation.
Q: Is the SU 2350-A a direct drop-in replacement for OEM load wheels?
A: The SU 2350-A is designed as a direct replacement, but fitment requires matching axle diameter, bore depth, and load wheel pocket dimensions. Do not assume cross-compatibility across truck brands without verifying specifications. If your truck is older than 10 years, inspect the axle for wear or corrosion that may prevent smooth assembly.
Q: What do I do if the SU 2350-A assembly does not spin freely after installation?
A: Stop immediately. Do not operate the truck. Check that the axle nut is not over-torqued; loosen slightly and retry. Verify the wheel is not rubbing on the truck frame or load wheel pocket. If the bearing is sealed, it may have been damaged during shipping. Spin the wheel by hand off the truck; if resistance is high or grinding is heard, return the assembly for warranty replacement.
Q: Can I repair the SU 2350-A assembly or must I replace the entire unit?
A: Most SU 2350-A assemblies are not field-repairable due to press-fit hubs and sealed bearings. If the tire is worn but the bearing is good, some aftermarket suppliers offer tire replacement services. If the bearing is bad or the hub is cracked, replace the entire assembly. Field repairs risk improper bearing preload and unsafe performance.
Q: What is the warranty period for the SU 2350-A load wheel assembly?
A: Warranty terms vary by supplier and purchase date. Most Superior aftermarket assemblies include a 12-month or 2000-hour warranty against manufacturing defects. Warranty does not cover impact damage, overload, abuse, or wear from normal use. Keep your receipt and contact the supplier with serial number or invoice if failure occurs within warranty.
Q: How do I know if the SU 2350-A assembly I received is genuine Superior?
A: Authentic Superior parts include a printed SKU label on the hub or packaging, consistent branding, and a serial number or batch code. The part number should match your invoice exactly. Verify with your supplier if markings are unclear, faded, or missing. Counterfeit assemblies may have poor bearing fit, mismatched tire material, or weak hubs that fail early.