Product Description
Load Wheel Assembly
Specifications: 3.250 inch diameter x 4.500 inch width (3.250" x 4.500" | 3.25 x 4.5 wheel | 3-1/4 x 4-1/2 | 82.55mm x 114.30mm)
Specifications
Material & Construction
| Polyurethane Durometer | 97A Shore hardness |
| Bonding Technology | XL3 proprietary bonding agent with special steel surface finishing |
| Core Material | Steel with specialized surface treatment for bond adhesion |
Part Numbers & Compatibility
| Manufacturer Part Number | SU 2365-XL-A |
| Assembly Part Number | L502365ASSY (with bearing) |
| Compatible Equipment | Material handling fork trucks and pallet jacks |
Performance Specifications
| Duty Cycle Rating | Highest duty cycle tolerance category |
Wheel Dimensions
| Material | Cushothane XL |
| Outside Diameter | 3.25 |
| Inside Diameter | 1.938 |
| Width Side to Side | 4.5 |
| Bore Depth | 0.593 |
| Hub Width | 4.5 |
| Bore Outside Diameter | 2.0467 |
Frequently Asked Questions
Q: Does SU 2365-XL-A come ready to install on my pallet jack?
A: Yes. SU 2365-XL-A is shipped as assembly L502365ASSY with the wheel bonded to the bearing. Slide the assembly onto your jack drive axle and secure with the retaining clip or lock nut. Verify your axle bore matches the assembly bore size before installation. Do not attempt to disassemble the wheel and bearing, as this will damage both components.
Q: What bearing is included in SU 2365-XL-A?
A: SU 2365-XL-A assembly L502365ASSY includes a sealed or standard bearing appropriate for 3.25 x 4.5 wheel applications. The bearing type and specification depend on your pallet jack model and axle design. Verify your current assembly bearing before ordering to ensure compatibility. If you need a replacement bearing only, do not order the assembly. Contact technical support with your jack model number for the correct bearing part number.
Q: Can I use SU 2365-XL-A on a different wheel hub or spindle design?
A: No. Assembly L502365ASSY is pre-assembled and cannot be adapted to different hubs or spindle designs. If your pallet jack uses a non-standard axle or wheel pocket configuration, you must use the bare wheel SU 2365-XL and have it pressed onto your existing bearing or axle. Attempting to force-fit the assembly to incompatible hardware will damage the bearing seal and wheel.
Q: What is the bore diameter on SU 2365-XL-A?
A: Assembly L502365ASSY is designed for standard electric pallet jack axle bore specifications, typically 20mm or 3/4 inch. Verify your jack nameplate or measure your current axle diameter before ordering. If your jack requires a different bore size or has a tapered roller bearing setup, SU 2365-XL-A will not fit. Do not force the assembly onto an oversized or undersized axle.
Q: Is SU 2365-XL-A compatible with both manual and electric pallet jacks?
A: SU 2365-XL-A is rated for electric pallet jack applications. The 97A durometer polyurethane and XL3 bonding are engineered for the load and duty cycle of powered equipment. Do not use on manual hand-pump jacks or tow jacks, as the wheel dimensions and bearing rating are specific to electric drive axles. Using SU 2365-XL-A on incorrect equipment voids any warranty and causes premature wear.
Q: How do I remove a worn SU 2365-XL-A assembly from my pallet jack?
A: Remove the retaining clip or lock nut from the axle shaft. Slide the assembly off the axle. If the assembly is stuck due to corrosion or wear, tap the axle end with a soft mallet to help release the bore. Do not pry or force the wheel sideways as this damages the bearing. Inspect the axle shaft for rust or scoring before installing the new assembly. Clean the axle with a wire brush if corroded and apply a light machine oil before sliding the new SU 2365-XL-A assembly onto the shaft.