Product Description
Load Wheel Assembly
Frequently Asked Questions
Q: When should I order SU 249-A instead of SU 249?
A: Order SU 249-A when you need a complete load wheel assembly with the wheel, hub, and bore components ready to install. Order SU 249 only if you already have compatible hub components and need only the wheel portion. Most field replacements require the full SU 249-A assembly to ensure proper fit and safety.
Q: What pallet jack models and configurations does SU 249-A fit?
A: SU 249-A is compatible with specific pallet jack models and configurations that match its bore and width dimensions. To verify fitment, provide your jacks make, model, serial range, and current wheel configuration to Superior technical support or your distributor. Do not install without verification. Using an incorrect assembly damages the axle and voids the jacks warranty.
Q: Are there cross-brand equivalents to SU 249-A from Crown, Toyota, or Raymond?
A: SU 249-A may be equivalent to specific OEM part numbers from Crown, Toyota, Raymond, Yale, or other manufacturers depending on the wheel specifications. Contact Superior with your current OEM part number to confirm if SU 249-A is a direct equivalent. Substituting without verification causes fitment problems and operational issues.
Q: What is included in the SU 249-A assembly and what tools are needed for installation?
A: SU 249-A is a complete assembly including the wheel, hub, and bore components. Installation requires basic hand tools such as wrenches or sockets matching your jacks fastener size, a jack or lift stand, and safety equipment. Lift the pallet jack safely, remove existing wheels, and install SU 249-A by reversing the removal process. Torque all fasteners per your jacks manual. Do not operate until all wheels are secure.
Q: What is the load capacity and warranty for SU 249-A?
A: SU 249-A load capacity and warranty terms depend on your jacks frame design and specifications. The assembly is rated for the standard load range of your jack model, not exceeding the jacks maximum capacity nameplate. Standard Superior warranty covers defects in material and workmanship for 12 months from purchase. Warranty does not cover misapplication, improper installation, or use on incorrect jack models.
Q: How often should SU 249-A wheels be inspected or replaced?
A: Inspect SU 249-A assemblies monthly for flat spots, cracks, wobbling, or uneven wear. Clean debris from the wheel bore and tread regularly. Under normal warehouse use, polyurethane wheels typically last 18 to 36 months before replacement becomes necessary. If the wheel does not spin freely, has visible damage, or flattens during use, replace immediately. Replace all four wheels at the same time to maintain consistent jack performance.