MO 120E38

Frequently Asked Questions

Q: What are the exact dimensions of the MO 120E38 entry roller?
A: The MO 120E38 entry roller has a 2.75 inch outside diameter, 1.90 inch width, and 0.63 inch bearing bore. These dimensions are critical for fitment. If your pallet jack has a different axle bore or space constraints, this roller will not work. Verify all three measurements before ordering.

Q: Which Mobile pallet jack models are compatible with the MO 120E38?
A: The MO 120E38 is designed for Mobile ECO I-55 and ECO I-67 manual pallet jack frames. Alternate model designations for ECO I-55 include ECO I55 and ECO I 55. Confirm your equipment model matches before ordering, as fitment with other Mobile models or other brands is not guaranteed.

Q: What is the polyurethane tread on the MO 120E38 and why is it used?
A: The MO 120E38 features a polyurethane tread with 93 Shore A hardness on a precision-machined steel hub core. Polyurethane provides excellent grip on smooth warehouse floors, wet surfaces, and cold storage environments. The 93 Shore A rating balances traction and durability, resisting wear while maintaining maneuverability on various floor types.

Q: Does the MO 120E38 perform well in wet or cold storage environments?
A: Yes. The polyurethane tread maintains flexibility and traction in cold temperatures and wet conditions better than many alternatives. The double-sealed ball bearing protects against moisture intrusion and corrosion. The MO 120E38 is suitable for freezer rooms, outdoor yards, and high-humidity warehouses.

Q: How often should the MO 120E38 roller be inspected and maintained?
A: Inspect the MO 120E38 monthly if equipment operates daily. Check for visible damage, flat spots, or material separation on the polyurethane tread. Verify the roller spins freely without noise or resistance. Replace if the tread shows significant wear, the bearing is noisy, or the wheel does not rotate smoothly. In high-use environments, expect replacement every 2 to 4 years.