973708

Frequently Asked Questions

Q: What is the SKU 973708 solenoid and what equipment is it designed for?
A: The 973708 is a 12-volt DC solenoid manufactured as an OEM part number for Caterpillar and Towmotor industrial forklifts. It is engineered to meet or exceed Caterpillar and Towmotor original equipment specifications for 12VDC electrical systems. This solenoid is used in Caterpillar industrial lift trucks where 12VDC is the standard truck battery voltage, distinguishing it from higher-voltage truck systems.

Q: What is the rated voltage and coil specification for the 973708 solenoid?
A: The 973708 solenoid is rated for 12VDC operation. It has a nominal coil specification designed to draw current appropriate for 12-volt battery systems commonly found in Caterpillar and Towmotor forklifts. Do not use this solenoid on 24VDC systems or higher voltages, as coil burnout will result. Verify your forklift battery voltage before ordering the 973708.

Q: Is the 973708 solenoid cross-compatible with non-Caterpillar equipment?
A: The 973708 is a Caterpillar and Towmotor OEM part number. While it may fit mechanically in other 12VDC lift truck systems, compatibility is not guaranteed without confirmation from OEM technical documentation. Different manufacturers use different solenoid valve spools, coil resistances, and connector types. If your equipment is not a Caterpillar or Towmotor model, contact us with your equipment details and OEM part number for verification before ordering.

Q: What function does the 973708 solenoid perform in Caterpillar and Towmotor forklifts?
A: The 973708 solenoid controls hydraulic or pneumatic valve operation in Caterpillar and Towmotor forklifts, managing functions such as direction control, lift or tilt actuation, or load engagement. The solenoid is activated by the operator controls on the truck. The exact function and valve type depend on circuit location and are specified in Caterpillar or Towmotor OEM documentation for your specific truck model.

Q: What symptoms indicate that the 973708 solenoid has failed?
A: Signs of failure in the 973708 include no response when the control lever or button is activated, a continuous clicking sound from the solenoid, truck functions becoming stuck in one position, or visible corrosion around the electrical connector. Test for 12VDC power at the connector using a multimeter. If power is present but the solenoid does not respond or click, internal coil damage has occurred and replacement is necessary. Consult Caterpillar or Towmotor OEM documentation for complete diagnostic procedures.