Product Description
POLY LOAD WHEEL
Frequently Asked Questions
Q: What is the difference between the SU S9803-XL and SU S9803-XL-A load wheels?
A: The SU S9803-XL is a polyurethane load wheel without bearings, meant for direct axle mounting. The SU S9803-XL-A includes pre-installed greaseable bearings, allowing longer service life and easier maintenance on electric lift trucks. If your jack currently has SU S9803-XL wheels and experiences bearing noise or play, upgrade to SU S9803-XL-A for improved performance and extended wear intervals.
Q: How do I know when to replace my SU S9803-XL load wheels?
A: Replace SU S9803-XL wheels when the polyurethane tread shows flat spots, cracks, or separation from the hub, or when the wheel does not turn freely under light push. Worn wheels reduce traction, increase steering effort, and can damage the axle. If you hear squeaking or feel grinding resistance, the wheel should be removed and inspected for internal hub damage or axle wear.
Q: What electric pallet jack and lift truck models use the SU S9803-XL wheel?
A: The SU S9803-XL is a standard load wheel for many electric lift trucks and pallet jacks, particularly models from Crown, Toyota, Raymond, Yale, and Hyster. Verify your units serial range and axle bore diameter before ordering. Wheel diameter and hub bore size must match your existing axle configuration to avoid improper fitment or load imbalance.
Q: Can I use the SU S9803-XL on wet floors or cold storage areas?
A: The SU S9803-XL uses standard polyurethane and is suitable for general indoor material handling. For wet floors or cold storage below 32 degrees Fahrenheit, the wheel becomes harder and loses traction. For these environments, request a wheel with high traction polyurethane compound designed for wet or cold conditions. Consult the equipment manual or contact us to confirm the correct specification for your application.
Q: Is the SU S9803-XL wheel plug-and-play or does it require special tools to install?
A: Installation of SU S9803-XL wheels requires removing the axle pin or bolt, sliding the old wheel off, and sliding the new wheel on. You will need basic hand tools: a mallet or dead-blow hammer to tap the wheel straight, and possibly an axle nut socket if the axle uses a castle nut. If the axle bore is corroded or stuck, penetrating oil and patience are necessary. Do not force the wheel; if it does not slide smoothly, the axle bore may need cleaning or inspection for damage.
Q: What is the load rating for the SU S9803-XL wheel?
A: The SU S9803-XL wheel rating depends on your jack model and axle configuration. Load capacity is typically distributed across all wheels on the truck. For accurate load rating, refer to your equipment nameplate or contact us with your truck model and serial number. Overloading any single wheel causes premature tread wear, bearing failure, and axle stress.